Privacy Policy

This is placeholder privacy copy for Sorus Labs, a diagnostics lab offering home sample collection in Surat and beyond. The final policy will explain, in plain language, what personal and health information we collect when you book a test and how we use it.

We collect details such as your name, contact number, address, and the tests you book so our phlebotomists can reach you and your reports can be delivered. Sample data and results are processed at partner NABL-grade laboratories under strict access controls.

Your health reports are confidential. We do not sell your medical data. Information is shared only with the lab processing your sample, the care team providing counselling, and where required by applicable law.

We retain records for as long as needed to provide our services and to meet legal and accreditation requirements. You may request access to, correction of, or deletion of your data, subject to those obligations.

We use reasonable technical and organisational safeguards to protect your information, including encryption in transit and restricted internal access. No method of transmission is perfectly secure, so we continuously review our practices.

Questions about this placeholder policy or your data can be sent to contact@soruslabs.com. The final version will include detailed contact and grievance-redressal information.